Introduction:
Your privacy is important to us. This privacy statement explains the personal data we process, how it is processed and for what purposes. It also outlines your rights with regard to the management of your data and our contact details in case you wish to discuss this with us or make a complaint. This statement also contains the contact details for the UK’s Information Commissioner in case you are dissatisfied with any of our responses and wish to register a complaint with them.
Our contact details:
Roegate Consulting Limited
Nightingale House
46-48 East Street
Epsom
Surrey
KT17 1HQ
United Kingdom
What type of information we have:
We currently collect and process the following information:
· Personal information including identifiers, contacts and characteristics (for example, name and contact details).
· Information related to the business relationship we have with you which can include things such as payment history, bank details, contact history, meeting notes and past communications with you.
How we get the information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To enable us to communicate with you.
· To allow us to keep a history of our previous interactions with you in order to deliver a high quality service.
We may also receive personal information from the following sources in order for us to understand your needs better and optimise our services accordingly:
· Publicly available information (for example via internet search engines or media coverage).
· Information we can obtain via social networks (such as LinkedIn) or other subscription services (such as BoardEx).
· Our network of contacts and advisors who may provide us with information about you where they are permitted to do so.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
a. Your consent. You are able to remove your consent at any time. You can do this by contacting us via the contact details above.
b. We have a contractual obligation.
c. We have a legal obligation.
d. We have a vital interest.
e. We need it to perform a public task.
f. We have a legitimate interest.
What we do with the information we have:
We use the information that you have given us primarily in order to deliver services to you. This can also include using that data to solicit for new business. We may also use this information for our own internal research purposes.
We may share this information with our officers, employees and agents who are contracted to work with us in the course of delivering our services. This may include contractors or service providers (such as banks for the purposes of processing payments). We will only do this where it is necessary to conduct our business.
How we store your information
Your information is securely stored in our registered office and in the places of work of our officers, employees and agents. Wherever possible we store this information electronically using password controlled IT platforms.
We keep your information for as long as is necessary to provide our services or for other legitimate purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.
When we no longer have a legitimate reason for retaining your information, we dispose of it securely either by deleting electronic records or shredding any hard copies.
Your data protection rights
Under data protection law, you have rights including:
· Your right of access - You have the right to ask us for copies of your personal information.
· Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
· Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
· Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
· Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
· Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the contact details above if you wish to make a request.
How to complain
You can also complain to the UK’s Information Commissioner if you are unhappy with how we have used your data. Their contact details are:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Helpline number: 0303 123 1113
Copyright © 2021 Roegate Consulting Ltd - All Rights Reserved.